Privacy policy

Last updated: November 8, 2026

Your thoughts, History and settings stay on your PC.

Starting a trial sends a hashed device ID. Activating and checking a license send that ID and your activation code.

The licensing service is hosted by Cloudflare. It stores hashed device IDs, trial start times, activation code status and device bindings to manage trials, activation and license verification.

Checkout is handled by Waffo Pancake. Murmur receives order and payment identifiers, checkout email addresses, amounts, currencies, payment and refund status, and records activation code delivery status. These details are used to send and recover activation codes, check payments and provide after-sales support. Necessary order and licensing records are retained long term to continue providing software licensing and after-sales support.

Activation code emails are sent through Gmail to the address entered at checkout. The emails contain the order number and activation code.

Desktop diagnostic logs are stored on your PC. You can export a diagnostic report and choose to send it to support.

The licensing and email services record request outcomes, errors and email delivery status to diagnose problems. Server-side diagnostic records have a 30-day retention period, with expired records cleaned up regularly.

This website uses Cloudflare Web Analytics to measure page views and loading performance. This analytics tool does not use cookies.

The email address, messages and attachments you choose to send to support are used to respond to your questions. You can contact [email protected] to request access to, correction of or deletion of your personal information. We handle these requests in accordance with applicable law.